Move day essentials
Prepare your items, choose the right vehicle, and make moving day easier with MoovDrop.
Extra hands when you need them
Home Helping Service adds help with lifting and carrying items inside your home as part of your MoovDrop move or delivery. If you need help bringing furniture, boxes, or other belongings inside, the driver may enter your home to help move those items.
The driver parks in a designated loading zone or safe parking area before entering your property. Have your items packed and ready, and share details about stairs, elevators, and access when arranging your move.
A minimum of 3 hours of Home Helping Service is required. For a full home move, a team of at least two is required. Charges are automatically applied to Cube Truck / Large Truck with Tail Gate moves.
If you require assistance from the driver during your move, the driver may enter your home to help lift and move items related to your MoovDrop delivery. The driver will park in a designated loading zone or safe parking area before entering the property.
All items must be photographed and uploaded prior to the move request. Any item not photographed before pickup may not be accepted and will not be covered under MoovDrop protection policies.
All items must be properly packaged and secured before pickup. Open containers, loose items, or improperly packed items will not be accepted. Liquids, food, gas, alcohol, glass, and other fragile materials must be safely packaged, sealed, and clearly labeled where applicable.
Please be prepared to assist the driver with lifting any items that require two people to move safely. If the customer is not ready when the driver arrives, or if the driver is required to wait, a waiting fee of $1 per minute applies after the first 15 minutes.
It is the customer's responsibility to select the correct vehicle size for the delivery. If there are too many items or the items are too large for the selected vehicle, additional charges may apply or the order may need to be rescheduled.